jz255 Privacy Policy — How We Handle Your Data

jz255 respects the privacy of every player who uses our platform. We collect only the personal data that is necessary to provide our services, verify player identity, process payments, and comply with applicable legal obligations. We do not sell your personal data to third parties. We do not share your data with advertising networks for the purpose of targeting you with third-party advertisements. Your data is used exclusively to deliver and improve the jz255 service.

This Privacy Policy applies to all jz255 players, including those accessing the platform from Bangladesh, India, and other South Asia jurisdictions. If you access jz255 from outside these regions, this Privacy Policy still applies to data collected through the jz255 platform. References to "we", "us" or "jz255" in this policy all refer to the jz255 platform operator.

When you register an account, use the jz255 platform, or contact jz255 support, we may collect the following categories of personal data:

• Identity data — your full name, date of birth, and government-issued identification documents (such as a National ID card or passport) where required for KYC verification.
• Contact data — your mobile number, email address, and city or district of residence. jz255 serves players across all major Bangladesh cities including Dhaka, Chittagong, Sylhet, Rajshahi, Khulna, Barisal, Rangpur and Mymensingh.
• Payment data — your mobile wallet identifier (bKash number, Nagad number, Rocket number, or Upay number) or card details (card type and last four digits only — full card numbers are never stored by jz255 directly). All payment processing is handled by the respective payment provider's secure infrastructure.
• Transaction data — records of all deposits, withdrawals, bonus claims, bets placed, and game results associated with your jz255 account, including timestamps, amounts in BDT or INR, and transaction reference numbers.
• Technical data — your device type, operating system, browser type, IP address, mobile network operator (e.g. Grameenphone, Robi, Banglalink, Teletalk), session timestamps, and pages visited within the jz255 platform. This data is collected automatically when you access the platform.

You are not required to provide more personal information than is necessary to register and use jz255. However, certain categories of data — particularly identity and payment data — are mandatory for account registration and for processing withdrawals. Failure to provide this data means jz255 cannot provide you with a full account and associated services.

The table below summarises the primary purposes for which jz255 uses the personal data it collects, together with the corresponding legal basis for each use:

jz255 processes personal data only where there is a lawful basis for doing so. The legal bases on which we rely are:

• Contract performance — processing your data is necessary to fulfil the contract between you and jz255, including operating your account, processing your bets, and handling deposits and withdrawals via bKash, Nagad, Rocket and other supported methods.
• Legal obligation — processing is required to comply with applicable laws including anti-money laundering regulations, financial reporting requirements, and age verification obligations. We are required to retain certain records regardless of your consent.
• Legitimate interests — certain processing activities, such as fraud detection, security monitoring, and platform improvement analytics, are carried out on the basis of jz255's legitimate interest in operating a secure and reliable gaming platform.
• Consent — where jz255 relies on your consent as the legal basis for processing (for example, for sending marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.

When you make a deposit or request a withdrawal via bKash, Nagad, Rocket, Upay, Visa or Mastercard, your payment details are transmitted directly to the respective payment provider using their own secure infrastructure. jz255 does not store full card numbers or complete mobile wallet PINs on its own servers. The payment providers that jz255 works with are independent data controllers for the data they process in connection with your transactions, and their own privacy policies govern how they handle your payment information.

jz255 retains a record of the transaction amount, currency, payment method type, and transaction reference number for accounting, fraud prevention, and regulatory compliance purposes. This limited transaction record does not include your full payment credentials and cannot be used to initiate a transaction.

jz255 uses cookies and similar technologies to operate the platform, remember your session, and analyse usage patterns. The cookies used by jz255 fall into the following categories:

• Essential cookies — these are required for the platform to function. They maintain your login session, remember your language preference (English or Bengali), and ensure that the deposit and withdrawal flows work correctly. These cookies cannot be disabled without breaking platform functionality.
• Analytics cookies — jz255 uses anonymised analytics data to understand how players navigate the platform, which game categories are most popular, and where technical issues occur. This data is aggregated and does not identify you individually.
• Preference cookies — these cookies remember your platform settings, such as your preferred language, display preferences, and notification settings, so that your experience is consistent across sessions.

Most mobile browsers allow you to control cookie settings through the browser's privacy or settings menu. Please note that disabling essential cookies will impair your ability to log in and use the jz255 platform. jz255 does not use tracking cookies that follow you to third-party websites outside the jz255 domain.

jz255 does not sell or rent your personal data. We share data only in the limited circumstances set out below:

• Payment providers — we share the minimum data necessary with bKash, Nagad, Rocket, Upay, Visa, Mastercard and other payment partners to process your deposit and withdrawal transactions. These providers act as independent data controllers under their own privacy policies.
• Game and software providers — providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session data to ensure their games function correctly on the jz255 platform. These providers do not receive your identity or payment data.
• Legal and regulatory authorities — jz255 will disclose personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law, a valid court order, or a binding legal obligation. jz255 will only disclose the minimum data necessary to comply with the specific legal requirement.
• Business successors — in the event that jz255 undergoes a merger, acquisition, or transfer of substantially all its assets, your personal data may be transferred to the successor entity. You will be notified of any such transfer and your rights under this Privacy Policy will continue to apply.

In all cases of data sharing, jz255 applies contractual safeguards to ensure that recipients handle your data in a manner consistent with this Privacy Policy. jz255 does not share data with advertisers, data brokers, social media platforms, or any other third party for commercial profiling purposes.

jz255 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply: active account data is retained for the lifetime of the account plus a minimum of five years following account closure; transaction and financial records are retained for a minimum of five years from the date of the transaction to comply with financial recordkeeping requirements; KYC and identity verification records are retained for a minimum of five years following account closure; support and communication records are retained for a minimum of two years from the date of the last communication.

Once the applicable retention period expires, jz255 will securely delete or anonymise the personal data. Where anonymisation is used in place of deletion, the anonymised data can no longer be linked back to any individual player and is no longer considered personal data.

jz255 implements technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction or damage. These measures include SSL/TLS encryption for all data in transit, access controls that restrict which jz255 personnel can access personal data, regular security reviews of platform infrastructure, and secure hashing of account passwords (passwords are never stored in plain text).

While jz255 takes reasonable steps to protect your data, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jz255 will notify affected players as soon as practicable and take all reasonable steps to mitigate the impact of the breach. You can reduce your own risk by using a strong, unique password for your jz255 account, enabling any available two-factor authentication, and never sharing your login credentials with another person.

As a jz255 player, you have the following rights in relation to your personal data. To exercise any of these rights, please contact jz255 support using the email address at the bottom of this page. We will respond to all verified requests within 30 days:

• Right of access — you may request a copy of the personal data that jz255 holds about you, together with information about how it is being used and with whom it has been shared.
• Right to rectification — if any personal data jz255 holds about you is inaccurate or incomplete, you have the right to request that it be corrected or completed without undue delay.
• Right to erasure — in certain circumstances you have the right to request deletion of your personal data. This right does not apply where jz255 is required to retain data under applicable law (for example, financial records and KYC data subject to legal retention periods).
• Right to restrict processing — you may request that jz255 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to withdraw consent — where jz255 relies on your consent as the legal basis for processing (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

jz255 will not charge a fee for handling a data rights request unless the request is manifestly unfounded or excessive. In such cases jz255 reserves the right to charge a reasonable administrative fee or to decline the request, and will explain its reasons for doing so.

jz255 is strictly an adult platform for players aged 21 and above. jz255 does not knowingly collect personal data from any person under the age of 21. If jz255 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete that data and close the associated account. If you are a parent or guardian and believe that a minor has registered an account with jz255, please contact support immediately using the email address at the bottom of this page.

jz255 may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform services. When material changes are made, the updated Privacy Policy will be published on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically. Where required by applicable law, jz255 will seek your consent before implementing material changes to the way we use your personal data.

Your continued use of the jz255 platform after the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with the updated Privacy Policy, you must stop using the jz255 platform and may request account closure by contacting support.

If you have any questions, concerns or requests regarding this Privacy Policy or the way jz255 handles your personal data, please contact the jz255 support team. All privacy-related requests are handled confidentially and with priority. Our team is available 24/7 and aims to respond to all written privacy enquiries within 48 hours.

Privacy support email: [email protected]